Privacy Policy

1. Introduction

Total Cost Management Limited ("TCM", "we", "our", or "us") is dedicated to protecting the privacy and security of all personal and commercial data entrusted to us. This Privacy Policy outlines how we collect, process, store, and protect information submitted via our website and during professional Quantity Surveying, Project Management, and Cost Control engagements.

2. Information We Collect

We may collect personal and technical information when you interact with our website or submit inquiries:

• Contact Details: Full name, corporate or personal email address, phone numbers, and job titles provided when submitting forms.
• Project Information: Project descriptions, service requirements, location details, and associated architectural or cost specifications.
• Technical & Analytics Data: IP address, browser type, operating system, and pages visited for system diagnostics and analytical optimization.

3. How We Use Your Information

Information collected is strictly utilized for professional consulting and operational purposes, including:

• Responding to requests for Quantity Surveying, Project Management, and Valuation consultations.
• Executing contractual obligations and technical audit deliverables.
• Ensuring website security, preventing fraudulent activity, and maintaining anti-spam safeguards.
• Complying with regulatory obligations established by the Corporate Affairs Commission (CAC) and the Nigerian Institute of Quantity Surveyors (NIQS).

4. Data Confidentiality & Security

We implement rigorous physical, technical, and administrative safeguards to protect your data against unauthorized access, loss, or disclosure. All financial estimates, bill of quantities (BOQ), and proprietary client documentation remain strictly confidential within our firm.

5. Information Sharing & Disclosure

Total Cost Management Limited does not sell, rent, or trade your personal information to third parties. Information is only disclosed if required by law, subpoena, or to legal authorities enforcing compliance with federal regulations in Nigeria.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or ask for the erasure of your personal details from our active databases, subject to statutory record-retention requirements under Nigerian law.

7. Contact Us for Privacy Concerns

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact our Data Protection Office: